Why Technical Debt Is More Than Just Old Code

Your technical debt isn’t just code. It’s policy, process, and people

As a federal executive, you’re not simply overseeing technology—you’re enabling outcomes- secure services, modernized operations, and uninterrupted mission delivery. Yet one of the most under-recognized barriers to that mission is technical debt.

Technical debt doesn’t only manifest in outdated code. It’s a growing burden embedded across systems, policy, process, and personnel decisions, one that agencies often overlook until it surfaces during audit prep, vulnerability assessments, or POA&M closeouts. The result? Modernization delays even when funding exists, eroding compliance, efficiency, and mission agility across your agency.

Technical debt isn’t just code. It’s also-

  • Outdated policies that force manual workarounds
  • Fragile, undocumented workflows
  • Skill gaps and knowledge retention issues
  • Legacy code and infrastructure

How Technical Debt Impacts Executive-Level Outcomes

  1. Delayed ATO Renewals & FISMA Score Gaps
    Legacy systems usually lack up-to-date documentation and coherent control implementation, causing significant delays in security control testing and RMF compliance cycles. This contributes to weak audit responses and lowered FISMA performance scores.
  2. Ballooning O&M Spend
    Federal agencies allocated around $95 billion for IT in FY 2024with approximately $74 billion (78%) going purely to operations and maintenance of existing systems.
    The GAO flagged that the top 10 high‑risk systems alone cost $337 million/year in maintenance, generating little observable mission value.
  3. Fragmented Governance
    Policy and process-based technical debt like undocumented exceptions and siloed approval paths lead to inconsistent compliance and slows decision-making, reducing agency responsiveness.
  4. Cyber Exposure
    Outdated code and infrastructure correlate with higher vulnerability density. For example, DHS HQ consistently misses remediation targets for POA&M weaknesses—this issue has persisted every year since at least 2020.
  5. Enterprise-Level Policy Impact
    GAO reports that over $100 billion/year is spent on federal IT—with agencies spending roughly 50% of that just keeping aging systems afloat. Compounding this, nearly 463 out of 1,800 GAO IT-related recommendations remained unimplemented as of January 2025—a sign these challenges remain persistent.

Leadership Must Make Technical Debt Visible

You can’t modernize what you can’t see—and technical debt is too critical to remain invisible. Yet many agencies operate under the false comfort of “mission accomplished” once systems are online, despite unresolved gaps in documentation, automation, and institutional knowledge. Technical debt hides in plain sight—in legacy apps, outdated playbooks, unwritten policies, and overburdened teams. Its true cost isn’t just technical—it delays ATO renewals, drags FISMA scores, consumes budgets, and introduces cyber risk.

To move beyond firefighting and toward sustainable modernization, leaders must intentionally surface, measure, and manage technical debt—not just at the code level, but across the entire operational ecosystem. Here’s how federal executives can regain strategic control:

  1. Conduct a Full Technical Debt Audit

Begin by mapping your agency’s technical landscape—not just applications, but also legacy integrations, manual processes, outdated policies, and the institutional knowledge held by key personnel. The Department of Defense’s (DoD) Enterprise Application Portfolio Management framework emphasizes the value of risk-scoring each system based on age, usage, supportability, and security vulnerabilities. Applications with high costs and low mission value are strong candidates for retirement or reengineering.

One DoD component sunset 19 legacy applications in FY 2023, saving $24 million annually without impacting service delivery (FedTech Magazine, 2024).
  1. Rebalance Spending

The latest IT dashboard data shows that nearly 80% of federal IT budgets still go to Operations & Maintenance (O&M), not innovation. While some legacy systems are mission-critical, many persist due to inertia, sunk costs, or fear of disruption. Leaders must rethink these allocations—treating modernization not as an aspirational goal but a fiscal imperative.

  1. Empower Policy & Process Modernization

Technical debt isn’t just software—it’s slow, brittle processes. Many agencies still rely on manual approvals, legacy workflows, and undocumented workarounds that bottleneck delivery and reduce transparency. Just as DevSecOps brought speed to code deployment, process modernization can accelerate compliance and accountability across teams.

  1. Invest in People

Agencies face not just a tech debt crisis—but a talent and knowledge retention crisis. Years of attrition, retirement, and hiring freezes have left critical gaps. According to GAO, thousands of federal cybersecurity and IT roles remain unfilled, and agencies like the CDC, NOAA, and NIST lost seasoned experts in recent workforce cuts. Technical debt festers when no one knows how a system works—or why a process exists.

  1. Track and Triage Debt Ruthlessly

Make technical debt a standing agenda item—not an afterthought. Use real-time dashboards, backlog scoring, and cross-agency governance to ensure visibility and accountability. Just as financial debt accrues interest, untracked technical debt compounds in complexity, risk, and cost. Agencies must adopt a triage mindset: prioritize what’s critical, retire what’s obsolete, and automate what’s routine.

By treating technical debt as an executive-level risk—not just a technical nuisance—leaders can unlock operational agility, reduce compliance drag, and build mission-ready infrastructures. The earlier it’s addressed, the cheaper it is to resolve. The longer it lingers, the more it limits your ability to serve.

Making the Invisible Actionable with TechDebt Guardian

Technical debt has evolved from a behind-the-scenes IT concern into a full-spectrum leadership risk—one that quietly erodes your agency’s compliance posture, inflates operational costs, and slows mission delivery. It spans more than code: it’s embedded in outdated approval paths, undocumented exceptions, under-resourced teams, and aging systems that still underpin critical services. Left unaddressed, it compounds like interest—costing more time, more money, and more risk with every cycle. It uncovers hidden interdependencies, scores risk based on factors like system age, usage, and compliance impact, and prioritizes remediation in alignment with your mission priorities.

By integrating DX360°® TechDebt Guardian into your modernization and compliance workflows, your agency gains more than insight—it gains control. Leaders can make informed trade-offs, accelerate ATO timelines, close POA&M findings faster, and reduce duplicative O&M spend. Most importantly, it positions your organization to modernize with intention and resilience. Because you can’t modernize what you can’t see—and with TechDebt Guardian, now you can.

Request a demo today at demo@netimpactstrategies.com

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About NetImpact

NetImpact Strategies, Inc. is a digital transformation disruptor specializing in high-performing, secure digital solutions that redefine how technology is applied to deliver mission value.

NetImpact empowers clients with DX360°® services that accelerate mission outcomes for sustainable, lasting value using SaaS COTS products built on ServiceNow and Microsoft. Follow NetImpact on their website or LinkedIn for more.