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As federal agencies move to eliminate risky, unregulated systems, Smart Messaging™ delivers a secure alternative. Authorized for DoD use, it provides centralized control, PHI/PII protection, and seamless integration—supporting modernization goals without compromising mission speed or compliance.
As cyber threats surge and the pace of mission execution accelerates, federal agencies still rely on legacy SMS systems that were never built for security, compliance, or control. Every message sent through these outdated channels risks exposing sensitive data, breaching policy, and compromising the mission. NetImpact’s Smart Messaging™ eliminates that risk and delivers unmatched control, compliance, and real-time readiness—ensuring agencies can communicate at mission speed, without compromise. It is an accredited, policy-enforced, and battle-tested platform trusted by the DoD which enables pre-approved, mission-aligned message templates preventing unauthorized disclosures, ensuring consistency in communication, and reducing the risk of misinformation or non-compliant messaging across federal agency’s network.
With built-in compliance enforcement, standardized messaging protocols, and seamless integration into mission systems, every message is secured, traceable, and accountable—enabling full auditability and non-repudiation. Critical communications and decisions are captured through immutable logging and digital forensics, providing a defensible record for cybersecurity, legal, and operational oversight
Elevate the security of your ServiceNow platform with the DX360°® Data Governor™ app. Categorize and protect data, minimize leaks, and enforce access controls for comprehensive data risk management.
Improve the security of your ServiceNow platform with the powerful DX360°® ZTA Data Governor™ app. This innovative solution enhances data protection by categorizing stored data based on NIST 800-60 information types. By proactively identifying data sensitivity and following a Zero Trust Architecture approach, it helps you effectively manage data risk, prevent sensitive data leakage, and enforce robust access controls. With the ZTA Data Governor™, you can ensure comprehensive data governance, safeguarding your organization’s valuable information assets.
Protect your ServiceNow platform with ZTA Data Governor™, categorizing data based on NIST 800-60 types to proactively identify sensitivity, minimize data leakage, and enforce access controls.
Manage data risk effectively using ZTA Data Governor™, reducing vulnerabilities and ensuring compliance with robust data governance practices.
Achieve comprehensive data governance and meet regulatory requirements with ZTA Data Governor™, providing accurate categorization and control of sensitive data within ServiceNow.
ZTA Data Governor™ enables easy auditing of data access and permissions, ensuring appropriate access controls and maintaining data integrity across the ServiceNow platform.
AI-Powered Intelligent Data Protection – Automatically inspects and blocks outgoing SMS containing PHI/PII in real-time – before they reach the recipient. AI Model is enhanced over time to learn from false positives and negatives to enhance accuracy.
Comprehensive Messaging Audit Trail – Captures metadata, content, user actions, and delivery status across every message and logs in a highly secure database for full audit traceability.
Opting Compliance Inheritance – Manages user opt-ins and opt-outs automatically with built-in logic to support strict SMS opting compliance laws.
Webhooks and API Messaging Triggers – Supports real-time message delivery status and user opting status updates through direct integration with agency platforms, electronic health records, scheduling systems, or any REST-based API.
Rule-Based Message Templates – Govern all communications through pre-approved message formats that align with HIPAA, TCPA, and internal policy controls.
Highly Scalable – Capable of supporting millions of texts per month bi-directionally. This allows for mass communication to your end users and organizational staff.
Flexible Communication Framework – Supports any texting use case from patient appointment notifications to sensitive military operations alerts to federal crop insurance event-based alerts.
SMS Messaging Consolidation – Replaces fragmented commercial SMS providers with a unified, controlled federal messaging infrastructure.
DOD-Approved Security Architecture – Authorized for use within DOD and FedRAMP-compliant, enabling secure communications in classified or sensitive data environments including healthcare, military operations, finance, etc.
Streamline data management in ServiceNow with ZTA Data Governor™. It automatically categorizes data elements based on NIST 800-60, simplifying data security auditing and allowing easy adjustment of sensitive information for enhanced data protection.
Stay informed and proactive with real-time data status in ServiceNow. Gain insights to make informed decisions, assess risk, and effectively manage security events for enhanced data protection and compliance.
Effortlessly assign security categories to tables and fields in ServiceNow using an intuitive interface. Follow NIST guidelines and customize impact adjustments to meet specific agency requirements for robust data security and compliance.
Gain instant insights into data sensitivity and security through one-click categorization snapshots and real-time visibility with comprehensive reporting and interactive dashboards aligned with your system’s processes and workflows.
Industry research and reports consistently demonstrate that SMS is the number one way of reaching and communicating with end users and organizational staff; however, it has traditionally come at the cost of lack of security which precluded it from sensitive federal uses which would benefit most from the technology. Smart Messaging™ solves this problem by enabling secure, cost-efficient SMS text messaging for enterprises that is easy to accredit, implement, and scale.
Secure Communication: Enables secure SMS messaging that complies with government security and accreditation standards.
Cost Efficiency: Reduces operational costs through service consolidation and increased engagement, delivering measurable savings for the Government.
Easy Accreditation and Implementation: Designed for rapid approval and straightforward deployment in secure federal environments.
Scalability: Supports enterprise-wide expansion across complex, distributed systems.
Support for Government Infrastructure: Deployable on Government-owned infrastructure and capable of operating independently within enclave environments.
Government Data Ownership: Ensures all messaging data remains under full Government control, supporting data sovereignty.
Platform Consolidation: Centralizes communications across agencies and departments under a single, secure platform.
Operational Impact: Improves outreach effectiveness and supports high-impact information campaigns across the enterprise.
The ZTA Data Governor™ app simplifies data management, promotes compliance adherence, and enables efficient governance to protect sensitive information effectively.
Improved Data Security and Centralization: Enhance your security posture by consolidating data information within the ServiceNow platform, ensuring better data protection and centralized management.
Enhanced Zero Trust Architecture: Categorize and monitor ServiceNow data in real-time, enabling tailored access controls, user monitoring, and data loss prevention to prioritize critical data and enforce a robust Zero Trust approach
Automated Validation and Compliance: Continuously review data categorization against security levels and promptly identify deviations, facilitating compliance adherence and ensuring data integrity.
Streamlined Authorization and Accreditation: Expedite the ATO process with automated workflows that align ServiceNow data categorization with the NIST 800-60 Categorization Framework, reducing accreditation efforts by up to 15%.
Continuous Data Monitoring and Risk Assessment: Validate data categorization against security levels, enabling a continuous risk assessment model, reducing compliance costs, and improving responsiveness.
Improved Security Team Efficiency: Consolidate ServiceNow security information in a single platform, empowering security teams to efficiently review and revise controls, mitigating risks effectively.
NetImpact’s DX360°® PlatformFirst® apps provide federal agencies with robust, user-friendly solutions for key challenges. These sophisticated apps, based on years of government software development, boost efficiency, comply with regulations, and drive results. Built on a secure framework, they streamline processes, enhance data management, and improve decision-making. Advanced analytics and AI enable fast, informed decisions by analyzing complex data. The platform’s adaptable and scalable nature suits various federal department needs, ensuring tailored solutions for maximum impact.
Our Intelligent Modernization product line equips federal agencies with scalable, low-code solutions to modernize legacy systems, optimize workflows, and unlock mission value faster.
Streamline your federal organization’s cybersecurity and compliance efforts with DX360°® Cybersecurity & Enterprise Risk Management (ERM) Products, empowering you to stay ahead in today’s ever-changing threat landscape.
Accelerate digital transformation by empowering mission experts with NetImpact’s low-code, no-code (LCNC) platform, fostering innovation and citizen-led solutions for the federal community.
Unlock your organization’s digital potential with NetImpact’s DX360°® solutions. Enhance digital dexterity, streamline processes, and empower your workforce for sustainable success in the digital era.
NetImpact’s DX360°® PlatformFirst® apps provide federal agencies with robust, user-friendly solutions for key challenges. These sophisticated apps, based on years of government software development, boost efficiency, comply with regulations, and drive results. Built on a secure framework, they streamline processes, enhance data management, and improve decision-making. Advanced analytics and AI enable fast, informed decisions by analyzing complex data. The platform’s adaptable and scalable nature suits various federal department needs, ensuring tailored solutions for maximum impact.
Our Intelligent Modernization product line equips federal agencies with scalable, low-code solutions to modernize legacy systems, optimize workflows, and unlock mission value faster.
Streamline your federal organization’s cybersecurity and compliance efforts with DX360°® Cybersecurity & Enterprise Risk Management (ERM) Products, empowering you to stay ahead in today’s ever-changing threat landscape.
Accelerate digital transformation by empowering mission experts with NetImpact’s low-code, no-code (LCNC) platform, fostering innovation and citizen-led solutions for the federal community.
Unlock your organization’s digital potential with NetImpact’s DX360°® solutions. Enhance digital dexterity, streamline processes, and empower your workforce for sustainable success in the digital era.
