Site Reliability Engineering (SRE)

Continuous improvement and performance-based optimization for enhanced service commitments, infrastructure, culture, and responsiveness. Efficiency, security, and resilience for mission success.

Site Reliability Engineering - Banner Image

Elevating Performance and Service Excellence

We apply a performance-based model based in industry best practices to establish continuous improvement mechanisms, both social and technical, to define, measure, report, and improve on service commitments. We assist our customers in iterating on optimization by delivering the transparency and insight into performance necessary to enable incremental, measurable improvement over time across infrastructure, culture, and service responsiveness. With toil reduction and self-healing in place, our customers and their mission customers enjoy operations at higher service capacity, automated security by design, and a unifying framework that minimizes outage and incident durations.

With our industry leading SRE practice, we provide you with comprehensive strategy, blueprint, and roadmap to enable SRE across your enterprise. We apply intentional architecture principles and best practices to design for your changing landscape across various software development, CI/CD and DevSecOps life cycle steps. 

Our SRE Shift/Left navigator tool walks you through intelligent automation opportunities in each of the UI, Application, Database, Cloud, and Infrastructure layers. With our extensive library of Chaos Engineering practices, techniques, and tools; we build and conduct controlled experiments to enable you to be prepared for unexpected events and improve your IT availability, reliability and resilience.    

Explore more
Cloud Optimization Services

Site Reliability Engineering (SRE)

Continuous improvement through performance-based models. We deliver transparency and insight to optimize infrastructure, culture, and service responsiveness, ensuring higher service capacity and automated security for uninterrupted operations.

End User Services

Empowering remote work with secure and efficient enterprise solutions. We combine device, asset, and application management to meet mission needs, reduce costs, and enhance user satisfaction.

Enterprise IT Consolidation

Cost-effective IT consolidation and modernization. We simplify networking, security, hosting, and applications through sustainable enterprise architectures, cloud-based solutions, and robust security measures for improved scalability and efficiency.

Intelligent Automation

End-to-end automation solutions powered by AI/ML and low/no code platforms. Orchestrating complex workflows and integrating disparate systems for seamless end-to-end automation of mission-critical processes.

IT Service, Operations & Business Management

Streamlined IT service operations. We automate and optimize services, enhance productivity, and improve incident resolution through automation, AI, and unified management solutions for efficient and cost-effective operations.

Robotic Process Automation

Scalable automation solutions driving hyperautomation. We maximize reuse, accelerate deployment, and integrate RPA with low-code workflow tools to automate routine tasks and streamline work processes.

Cloud Optimization

Enhancing cloud performance, scalability, and cost-effectiveness. Our optimization strategy encompasses architecture, infrastructure, and application design review, maximizing efficiency and enabling flexible scaling for our customers.

Exceptional Services, Endless Possibilities

NetImpact’s tailored services, strategic guidance, and seamless integration empower you to harness emerging technologies like digital transformation, AI, and data analytics. We create an effective and sustained DX experience by embedding DX organization-wide as the new “norm”, building digital dexterity, sparking digital capability innovation, and creating adaptive services that enhance the customer experience. With long-term partnerships built on trust and reliability, we are your strategic ally in shaping a future of sustainable growth.

NetImpact Strategies - Strategic Consulting - DX Excellence
Strategic Consulting

Transformation does not happen in a vacuum. Our solutions guide you through your Digital Transformation journey—combining mission, culture, and technical strategies to enable and sustain your success.

Mission Software Development

Strengthen and increase the value delivery of software development through our Agile Software Factory, DevSecOps, No-Code/Low-Code, Citizen Development, and modern application architectures.


Design, develop and deploy safe, secure and responsible AI aligned with agency strategy and mandates. Leverage the power of Generative AI development capabilities adapted to Government mission use cases, security and privacy requirements.

Cloud and Infrastructure

Optimizing investments in the Cloud doesn’t have to be a lofty goal. Our solutions build and accredit cloud environments; assesses, architect, and migrate applications; and manage network support for distributed.


Proactive readiness is essential to protecting critical systems and sensitive information from digital attacks. Our solutions provide a frictionless approach to intelligently protect the mission-enabling IT.

Strategic Actionable Insights

NetImpact’s Strategic Actionable Insights provide federal agencies with the intelligence needed to make informed decisions and take strategic actions to achieve their mission objectives.

The Role of AI in Transforming Federal Acquisition

In the ever-evolving landscape of federal acquisition, the quest for efficiency, transparency, and effectiveness remains constant. As government agencies navigate the complexities of procurement processes, the integration of artificial intelligence (AI) emerges as a transformative force, reshaping the way requirements

Discover More