Benefits Backlog Crisis – Unlocking Efficiency: The Key to Quick Federal Benefits
These words echo the story of thousands of American citizens who feel stranded and helpless, waiting for their federal benefits. They are in dire financial straits due to the ballooning federal benefit case backlog. Whether it is retirement pensions administered by the Office of Personnel Management (OPM), Supplemental Nutrition Assistance Program (SNAP), veteran’s benefits, or […]
Building a Secure Future with Artificial Intelligence: Balancing Innovation and Security
Artificial Intelligence (AI) is the buzz word now, everyone everywhere in every business is talking about it. While AI offers a treasure trove of capabilities – from chatbots and image generation to intelligent automation – it’s crucial to acknowledge the potential dangers lurking beneath the surface. The public and private sectors are investing significantly in […]
Should we build a Coalition or a Consensus: Agreeing on What to Agree On
Organizational Change Management (OCM) is a people-centric discipline that focuses on managing the human experience throughout the organizational change in order to facilitate adoption of the change. This requires fostering understanding and collaboration amongst the change adoption community throughout the transition process. The Change Manager (who often is dual-hatted as the Project Manager in federal […]
The 2024 Microsoft Outage: A Wake-Up Call for Supply Chain Security
July 19th’s CrowdStrike incident serves as a stark reminder of the fragility inherent in an interconnected digital world and the critical importance of supply chain security. What began as a routine update cascaded into a global IT crisis, affecting countless organizations across various sectors. From healthcare institutions postponing critical procedures to transportation systems grinding to […]
ServiceNow Expert and Technical Director Holger Brink Shares Digital Transformation Insights on the Alldus Podcast
We are thrilled to announce that Holger Brink, our Technical Director and Chief ServiceNow Architect, was recently featured on the prestigious Alldus Podcast’s Digital Transformation series. With a remarkable journey from finance to becoming a ServiceNow expert, Holger embodies NetImpact’s spirit of innovation and adaptability. In the podcast, Holger shares valuable insights into our platform-first […]
The Role of AI in Transforming Federal Acquisition
In the ever-evolving landscape of federal acquisition, the quest for efficiency, transparency, and effectiveness remains constant. As government agencies navigate the complexities of procurement processes, the integration of artificial intelligence (AI) emerges as a transformative force, reshaping the way requirements are developed, proposals are evaluated, and stakeholders are engaged. At the heart of federal acquisition […]
Digital Revolution Awards 2024 – NetImpact Named Global ‘Best Microsoft Partner to Work For’
NetImpact Strategies has been recognized as the Global ‘Best Microsoft Partner to Work For’ in the Digital Revolution Awards 2024. This prestigious award recognizes Microsoft partners who excel in various areas, including Diversity, Equity and Inclusion (DEI), CSR, Sustainability, Employee Health and Wellbeing, Training and Certification, and Talent Attraction and Retention within the partner ecosystem. […]
Locks & Locksmiths: Opening the Door to Citizen Development
For any organization, the most powerful key to innovation lies within its people who come up with great ideas. However, people with brilliant ideas often encounter locked doors when trying to implement their concepts. Citizen Development acts as a master locksmith where non-IT employees use low-code/ no-code (LCNC) platforms to build software applications for business […]
From Reactive Firefighting to Proactive Fire Preventions in Digital Services: 10 Tips to Mature Site Reliability Practice
The growing reliance on digital services and cloud computing has made it imperative for businesses of all sizes to establish a robust online presence in today’s digital era. Software and services play a crucial role in achieving this, but they must be reliable, scalable, and must deliver seamless performance. Site reliability engineering (SRE) was created […]
Annual GHG Emissions Report: 2023
Doing our part in addressing climate change is more than a responsibility – it is our obligation to future generations. Reducing our environmental footprint is a focus area for our operations that drives how we connect sustainably. Which is why we have minimized our corporate GHG emissions to the electricity used in the facilities we […]
