What is Digital Dexterity and Why Does it Matter?
In an era where the federal government is undergoing rapid and continuous evolution, the concept of “digital dexterity” has emerged as a critical capability for individuals and organizations alike. As the government strives to modernize service delivery, the ability to adapt, innovate, and thrive in a technology-driven environment has become indispensable. With the U.S. government […]
Busted Budgets, Broken Code — Can DOGE Fix Federal IT’s Technical Debt Challenge?
Understanding the Cost of Technical Debt in Federal IT The United States has long struggled with managing its financial debt—borrowing beyond its means, deferring payments, and accumulating obligations that eventually come due. The same holds true for Technical Debt, the silent burden growing within federal IT systems. Over time, agencies have made compromises, delaying system […]
How to Structure and Scale Your Enterprise Data Security Team
As organizations are increasingly relying on digital infrastructure, they face unprecedented risks from cyberattacks, data breaches, and insider threats. According to IBM’s 2024 Cost of a Data Breach Report, the average data breach cost for enterprises now exceeds $4.45 million[i]. These numbers aren’t just statistics—they’re a wake-up call. A strong data security team is no […]
Overcoming Data Silos with Integrated Case Management Solutions
Data is the lifeblood of modern organizations, enabling better decision-making, streamlined workflows, and operational transparency. According to a recent study by Forrester Consulting[i], businesses leveraging data management tools for decision-making are 58% more likely to exceed their revenue targets compared to those that aren’t data-driven. Moreover, data-driven organizations are 162% more likely to dramatically outperform […]
Top Organizational Change Management Strategies for Successful Transformation
Change has become a constant reality for businesses today for businesses navigating a hyper-dynamic world. Companies don’t just survive by adapting, they thrive by mastering the art of transformation. Yet, organizational change is no easy feat. According to a McKinsey report, 70% of transformation initiatives fail, most often due to employee resistance, poor planning, and […]
Technical Debt’s Role in Federal IT Efficiency and Security
The federal government, tasked with the significant responsibility of delivering essential services to millions of Americans, is facing an unseen but potent adversary: technical debt. While not visible to the average citizen, technical debt is a hidden cost lurking behind the scenes of federal operations, accumulating as aging technologies and outdated processes hinder modernization efforts, […]
Choose the Best Health Coverage Through Your Job: A Step-by-Step Open Enrollment Guide
Health insurance is more than just a necessity—it’s the bridge between uncertainty and peace of mind. In a country where the average family health insurance premium has soared to $20,000 annually[i], the stakes couldn’t be higher. What happens if you face a sudden medical emergency? Or if you’re in between jobs and need coverage to […]
Best ServiceNow Partners for ITSM Implementation
ServiceNow has emerged as the clear, undisputed market leader in the IT service management (ITSM) space. Recognized as a Leader for eight consecutive years by Gartner’s Magic Quadrant for IT Service Management, ServiceNow currently commands over 40% of the global ITSM market share[i]. Established as the platform-of-platforms, ServiceNow’s capabilities expand beyond their ITSM origins. Yet, […]
Integrated Technical Debt Management Improves Security and Reliability
Technical debt is taking a loan from the quality of long-term software development. It happens when an agency applies a temporary solution as a shortcut to a permanent fix that may require more time and resources than what the organization can afford immediately. These shortcuts accumulate over the years and cause more issues, which become […]
Technical Debt – A Costly Roadblock to Federal IT Modernization
Experts in both government and industry agree that if you don’t manage your technical debt, it will end up managing you. It’s become such a challenge to modernization that the U.S. Department of Defense (DOD) has emphasized its importance by including it in the 2022 National Defense Authorization Act (NDAA[i]). FY22 NDAA’s Section 835 required […]
